FREQUENTLY ASKED QUESTIONS

WHAT IS WRITE YOUR OWN LIFE BOOK – THE EASY WAY?
It’s an online eBook app about your own life story. The platform is created to prompt questions over Modules that will be made available every month for 12 months. You can share the eBook in PDF format (when complete) with your family, children and friends.

WHAT IS THE PURPOSE OF THE APP AND eBOOK?
To write down all your life stories, life happenings, love stories, family, friends, sport, travel, happy or sad incidents - by leaving your legacy! Convert it to an eBook or hard copy print to hand out at your next Christmas or Birthday celebrations to your loved ones.

WHERE DO I DOWNLOAD THE APP?
Google Play Store - Android
Apple Store - IOS
PC Desktop - Now available on Home Page

STORAGE
Your ‘Life Book’ is stored in a ‘cloud-based platform’ and it will remain there until you stop your monthly subscription or/and you can save it on your PC to be printed at a later stage.

WHY DO I PAY FOR THE APP?
For a unique experience and for years of research - but this is about your life
Your Privacy
Your Security
Years of content

WHAT HAPPENS IF I FORGET MY LOGIN DETAILS?
When you log in and forget your details, you can request a confirmation email for your account to be sent to you. When receiving the email, you can follow the steps to access your account. No content will be lost, you can proceed where you've finished.

CAN I RECEIVE THE WHOLE BOOK AT ONCE?
You may purchase the whole book at once, but unfortunately you can’t receive all 12 the Modules with all the questions in one go. Monthly modules will be made available.

WHEN AND WHERE DO I WRITE MY EBOOK?
Waiting at the airport, to pick up children from school, before your next meeting, sitting at home, relaxing in the park, when you suddenly remember an old tale, anywhere, anytime.

UPDATING INFO
You can always update your info at any time. Go back to previous months’ modules and add info that you’ve remembered in the meantime. You would be surprised how many old tales and facts will be remembered, incidents that took place and names of old friends being recalled, once you start writing.

This is fun. Don’t be surprised if your ‘Life Book’ becomes a lengthy one! You are going to enjoy it. And so would the family and friends.
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We have friends and clients, who took part in the initial gathering of questions, still submitting questions and growing their own ‘Life Book’.

CAN I CHANGE MY TEXT FONT AND PAGE BORDER AT ANY TIME?
Yes, you can. You can do it as many times as you like. Design your book to any style, look and feel for every family member or friend. This is unique and very special!

UPLOAD PICTURES
A picture is better than a thousand words! Add your pictures.
 
UPLOAD VOICE NOTES AND VIDEO
Playing back voice notes and videos makes this product unique and special, listen to your or your family members voice.
 
WILL UNANSWERED/LEFT OUT QUESTIONS BE IN MY FINAL eBOOK?
If you don’t answer a question, the question will NOT appear in your final eBook.

THE FUTURE & ADD MORE QUESTIONS
We would like to hear from you and get feedback on your experiences writing your ‘Life Book’.
 
In the meantime, you can forward more topics or themes for Chapters, with questions to us. Hence, more Modules could follow in future.
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LANGUAGE
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DO I NEED TO ANSWER ALL THE QUESTIONS?
No. Only answer questions that you are comfortable with/are relevant to you.

CAN I WRITE THE BOOK ON BEHALF OF ANYONE?
Yes, you can. If your Grandparents/Friends or a Family member is not computer/tech-literate, you can assist them with all the Questions and Answers. You will be amazed at what stories you will hear.

WHAT HAPPENS TO MY EBOOK IF I PASS AWAY?
We recommend to save your log in details in a safe place for if you would like someone to be able to view your Life Book after you have passed on. Family member, Will or Executor.

HOW DO I KNOW WHAT TO WRITE?
We made it easy - we ask and you answer. Thousands of questions will be asked. Some you will answer, the others can be skipped and returned to at a later stage or completely leave them out. It’s your choice, it’s your book.

DO I NEED GOOD WRITING SKILLS?
No, you don’t need to be a writer. We ask the questions and you answer it in your own words. Spelling, grammar and tenses don’t matter - it is YOU writing.

HOW MANY QUESTIONS ARE IN ALL 12 MODULES?
+- 6000 and still growing

NEW FEATURES
New features will be added in the future. You will be notified as soon as it's made available for your use. We are encouraged to improve the app and your experience.

NOTIFICATIONS
You will receive a notification via the app and by email when your final eBook is ready to download and when the next Module or New Features are available.
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Please check your Spam, Trash or Promotion folder for our email notifications

WHEN DO I RECEIVE MY MODULES?
You will receive 1 Module per month for 12 months. If you have subscribed on I.e: 6 September your next module will be made available on 6 October and the next on 6 November.